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I ordered downloadable products, but have not been able to successfully download my order. What should I do?
a). If you did not download your products within 72 hrs of placing your order, your download links will have expired. If this is the case, please...
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I received my order but not my invoice. Should it be in the box with my order?
We generally ship orders UPS or Fed Ex, but the invoice is sent separately via US Mail.
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How do I find out my order tracking number?
The tracking number is printed on your invoice. If you ordered online your tracking number, if available, will be emailed to you in your shipment...
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How do I check the status of my order?
Please call Customer Service at 1.888.733.2467.
If you have an account with our online store you may login and check your "Order status" using the...
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Do you ship to Canada and overseas?
Yes! We ship to Canada and to many overseas countries. To guard against loss, we only ship out of the country using shipping that provides tracking...
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Can I find out the cost for Overnight, 2-day, and 3-day shipping?
When you place an online or phone order we can give you rates for expedited shipping based on the weight and destination of your order.
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How long does it take for an order to ship?
In-stock items typically ship within 3-4 business days.
You can expect delivery of in-stock items approximately 7-10 business days from the time...
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